If you can approve that our item not authentic with certificate of authentication (suggest Entrupy, Real Authentication, Holo Check for Chanel), you can return it within 14 days of receipt, provided that the item has not been worn and is equipped with all accessories that were included. The buyer is responsible for the return costs and risks, so we recommend sending the product insured.

Shipping returns

To return your product, you should mail your product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.